Shipping & Returns

 

Shipping Information

We strive to deliver your orders as quickly and securely as possible.

• Standard Delivery: Orders are shipped within 2-4 working days.

• Next Day Delivery: Tracked next-day delivery is available for an additional charge. Please ensure your order is placed before the cut-off time to qualify.

• Order Tracking: All orders come with a tracking number, so you can monitor your delivery every step of the way.

 

Returns & Refunds Policy

 

We want you to love your purchase, but if there’s an issue, we’re here to help.

• Returns/Refund Eligibility: If you encounter a problem with your order, you can request a return or refund within 7 days of the order date.

• How to Raise an Issue: Please contact us with your order details and a description of the issue, and we’ll guide you through the process.

• Conditions: Items must be unused, in their original packaging, and accompanied by proof of purchase.

 

For further assistance, feel free to reach out to our customer support team at OdysseyAroma@gmail.com